Shipping policy

Shipping Policy

We're proud to offer worldwide shipping on all Periodt orders. If you have any questions, get in touch at support@heyperiodt.com.

Processing Time

All orders are processed and dispatched within 2–5 business days. During busy periods or new product launches, this may take a little longer. You'll receive a tracking notification by email once your order is on its way.

Delivery Costs

Tracking

All orders include tracking. Once dispatched, you'll receive an email with your tracking number and a link to monitor your delivery.

Customs & Duties

Customers in the UK and EU will not be charged any additional customs or import fees.

Customers outside the UK and EU may be subject to customs duties or import taxes charged by their local authority. These charges are outside our control and are the responsibility of the customer.

Delays

Periodt is not liable for delays caused by shipping carriers, customs processing, or events outside our control. If your order hasn't arrived within a reasonable timeframe, please contact us at support@heyperiodt.com and we'll do everything we can to help.

Lost or Missing Orders

If your tracking shows no movement for more than 10 business days, please contact us at support@heyperiodt.com and we'll investigate with the carrier.